FAQ

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WHAT IS YOUR TURNAROUND TIME?

1 to 2 weeks

Please allow additional time for larger orders.

WHAT ARE YOUR HOURS?

Monday-Friday

10:00AM-4:30PM

CST

DO YOU HAVE A STOREFRONT?

I do periodically have pop-up shops. Otherwise, we are strictly e-commerce.​

DO YOU DELIVER LOCALLY?

We offer local door-to-door delivery, contact us for that opportunity.

DO YOU TAKE CUSTOM ORDERS?

Yes we do! If you are interested in a custom order you may contact us thru slkdesigns4@gmail.com or call 630-748-9019. 

I HAVE A QUESTION ABOUT MY EXISTING ORDER.

Email me at slkdesigns4@gmail.com or call 630-748-9019.

WHAT IS YOUR RETURN POLICY ?

SLK Designs allows returns excluding custom pieces that are made to order. A full refund will be honored if the item is returned within 30 days of the order delivery; items being returned must be in their original packaging, without wear or damage, along with the original packing slip.  Return shipping and insurance is the responsibility of the customer.  Refunds are issued to the original form of payment and usually take 3-5 business.

RETURN SHIPPING ADDRESS

SLK Designs

2751 Parker Oak Pass

Missouri City, TX 77459